How to Fix Headphones Not Showing Up In Windows 10: Hardware Issues Bent headphone plug with port Then, you can proceed to address the issue appropriately. With these steps, you’ll know why your headphones aren’t working. Now, if your headphones still fail to work on a different device, perhaps the headphones themselves are faulty. If your headphones get recognized, a software issue may be why your headphones aren’t working on your Windows 10 device. If you don’t have multiple audio ports, fret not! You can also try plugging your headphones to a different device. Incidentally, if you’re using a single-plug headset on a computer with two separate audio ports for headphones and mic, you can check out our article for tips on how to get around that without using an audio splitter.
